Social care made simple with AccessAva

We understand that the people you support can struggle to navigate the social care system. It can be overwhelming, frustrating and sometimes feel like being lost in a maze without a map.

That’s why we created AccessAva; an online digital service developed by our specialist lawyers as a tool that can be used on your own website, so people that you support can directly access it.

It’s a free online social care companion that provides straightforward legal guidance for social care needs, whenever the people you support need it. It’s available 24/7, without the confusing legal jargon.

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Helping the people you support
navigate social care with confidence

Available 24/7 for free

So the people you support don't have to wait long to understand the social care they deserve and can easily digest information without the confusing legal jargon.
Developed by experts

Everything AccessAva shares is written and verified by specialist lawyers - not AI, not guesswork. Just solid legal support, simplified.
Personalised guidance

From tailored legal information and resources to a legal template letter if needed, AccessAva helps the people you support based on their specific needs.
Trusted by thousands

With 11,000+ conversations had and 36 member organisations hosting it on their website, AccessAva has helped people across the UK understand and act on their rights.

Why host AccessAva?

Your users are more likely to engage with a service offered by an organisation they already know and trust.
Integrating AccessAva directly into your site means users can find the information they need without being redirected elsewhere, offering a smoother, more reassuring experience.
Hosting partners receive access to data and analytics reports that highlight unmet needs within their communities, helping you plan and deliver more responsive services.
As a hosting partner, you can contribute to user testing and content development, helping to shape AccessAva to better meet your audience's needs.